Privacy Policy

1. Introduction

At Afrojaris ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website afrojaris.com (the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this statement.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a purchase or place an order
• Subscribe to our newsletter
• Contact us with inquiries or support requests
• Participate in surveys or promotions
• Leave reviews or comments

This personal information may include:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely by third-party payment processors)
• Account credentials (username, password)
• Communication preferences
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

• Operating system
• Pages visited and time spent on site
• Referring website
• Device identifiers
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer service and support
• Sending order confirmations and shipping updates
• Communicating about products, services, and promotions (with your consent)
• Personalizing your shopping experience
• Analyzing website usage and improving our services
• Preventing fraud and ensuring security
• Complying with legal obligations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal(coming soon))
• Shipping and logistics
• Email marketing and communications
• Website analytics (Google Analytics)
• Customer support tools
• Fraud prevention services

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our terms of service

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Generally, we retain:

• Account information for as long as your account is active
• Transaction records for 7 years for tax and legal compliance
• Marketing communications until you unsubscribe
• Analytics data in aggregated, anonymized form

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information for certain purposes
• Restriction: Request limitation of how we process your information

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@afrojaris.com. We will respond to your request within 30 days.

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Updating your preferences in your account settings
• Contacting us directly at privacy@afrojaris.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For significant changes, we may provide additional notice through email or prominent website notices.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Regional Specific Information

For EU Residents (GDPR)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

For Canadian Residents (PIPEDA)

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) regarding the collection, use, and disclosure of personal information.